Current Vacancies at Retail Prodigy Group

If you want an exciting career opportunity, look no further as there has never been a better time to join our team. We are currently inviting applications for the following positions based in a range of locations throughout Australia and New Zealand.


Already Applied?

Update your details, view your application and progress here.


Refine search


Work type



Store Positions

Operations and Service Manager - Samsung Parramatta

Apply now Job no: 494282
Work type: Full time
Location: Sydney
Categories: Logistics / Stockroom Coordinator

Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!

Due to the continuous success and growth of our team, we have an exciting opportunity to join our team in the role of Operations and Service Manager for our Samsung store in Parramatta. This role will be part of the Management team in our NEW Samsung Experience Store, opening in November 2021!

The Role:

Reporting to the Store Manager, you will be responsible for leading a winning team to achieve sustainable sales growth through consistently delivering the Ultimate Customer Experience. You will exhibit and align yourself with RPG’s values; CARE, COACH, ENERGY, ACCOUNTABILITY and INNOVATE. Your day will be filled leading from the front, coaching on the run, ensuring operational excellence and creating a winning culture within your store and the RPG community.   

Responsibilities include:

  • Managing stock processes including preparing stock for sale, data entry, stocktake, audits, acceptance and transfers
  • Operational compliance within back of house 
  • Inventory management
  • Data accuracy, ensuring all data reporting is correct 
  • Responsible for supporting customer escalations
  • Provide technical support and training for new and existing processes, products or service
  • Develop a strong business relationship with the outsource Samsung Service team to drive continuous improvement

To be successful in this role you will have:

  • A minimum of 1 years’ experience within a Service, Stock Management or Operations role 
  • Unrelenting commitment and team alignment in delivering the Ultimate Customer Experience
  • Experience in Winning the Day; through meeting and exceeding Sales and KPI goals
  • CARE for our customers, care for your team and care for the business
  • The motivation to COACH and inspire your team mates to reach their personal best
  • ENERGY and a positive attitude that brings out the best in you and all those around you
  • ACCOUNTABILITY for all aspects of the store to ensure operational excellence
  • The courage to INNOVATE
  • A passion for Samsung and bringing your best

You will be a part of a winning team with a fun culture, exciting career opportunities, and excellent employee benefits; such as an attractive salary package, achievable bonus and a fantastic employee and family discount. 

We CARE, we COACH, we have ENERGY, we are ACCOUNTABLE and we INNOVATE!

For more opportunities within our Samsung stores visit:

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia. Further information can be obtained from the Australian Department of Immigration.

We are an accessible workplace.

Advertised: AUS Eastern Standard Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More