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3IC Operations - NIKE Melbourne Central

  • Melbourne, VIC, Australia
  • Full time

Bring your precision & passion to our vibrant Nike Melbourne Central Team! 

Are you ready to take the next step in your Retail Career? We are on the lookout for an exceptional 3IC/Keyholder/Operations Specialist to join our Retail Prodigy Group family and play a key role in driving the success of our Nike Store in Melbourne Central. At Retail Prodigy Group, we embody a culture defined by our core values: Care, Coach, Energy, Accountability and Innovation and delivering the Ultimate Customer Experience is at the heart of everything we do. 

Key Responsibilities:

  • Operational Excellence: Key focus on Store Operations ensuring operational efficiency and effectiveness in areas such as payroll/timesheet accuracy and approvals, roster compliance, loss prevention compliance, team availability accuracy, headcount accuracy, daily staffing and zoning plans, Management of facilities maintenance.
  • Team Development: Coordinate team member hiring and induction processes, coach and develop a diverse team of talented individuals, promoting a positive and inclusive work environment.
  • Leadership: Lead and inspire teams to achieve excellence, fostering a culture of collaboration, creativity, and continuous improvement.
  • Customer Focus: Prioritise customer satisfaction by delivering exceptional products and services, aligning with Nike's commitment to quality and innovation. 

Preferred Candidate Attributes:

  • Brand Alignment: We're looking for individuals who share our passion and enthusiasm for Nike and align to the company’s values.
  • Ability to Provide the Ultimate Customer Experience: Demonstrated skills in creating positive and memorable customer interactions.
  • Full Time availability including late night trade and weekend hours.
  • Minimum of 1-year prior experience in senior sales roles / keyholder / 3IC positions.
  • Experience in rostering, interviewing and conducting inductions a plus! 

What's in it for you?

  • Competitive Monthly Coach Bonus Program and the WIN THE WEEK commission scheme.  
  • Generous uniform allowance
  • 30% discount on Nike products for yourself and immediate family members
  • Genuine career progression pathways
  • Fun, supportive, and energetic work environment
  • Training and development opportunities 

How to Apply:

If you're passionate about Nike, thrive in a customer-focused environment, and are ready to take your retail career to the next level, we want to hear from you! Complete an online application in less than 10 minutes today outlining your relevant experience and why you're the perfect fit for our team!

Join us in making every shopping experience at Nike Melbourne Central extraordinary!

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia. Further information can be obtained from the Australian Department of Immigration.

For more opportunities within our Nike stores visit: http://careers.rpgcareers.com.au

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